1. Best possible price on website
Rest assured, listed prices on our website are the best possible offer we can provide. (a) We cannot further discount our products and haven't discounted in the past. (b) This would be applicable to 1 item in the cart or multiple items added to the cart on our website. (c) This would also be applicable for all payment methods (d) we don't run annual or bi-annual sales promotions where prices are discounted.
2. Payment Options
We accept payment through netbanking / credit card / debit card / cash on delivery (COD). We use CCavenue as our payment gateway, so you can be assured that your transaction will be secure and seamless. However, our COD shipping vendors do not offer the Card on Delivery option as yet.
3. Listed price includes taxes & delivery charges
Product Prices listed on the website are inclusive of all Taxes. We currently offer Free ground shipping for all our products pan-India, so the prices are also inclusive of delivery charges.
4. No EMI option available
We do not offer an EMI (equated monthly installment) payment option on our website. In case you are keen on EMI, you could purchase our Assembly products on Amazon India, which does offer EMI to all its customers. To find our products there, just log on to www.amazon.in and look for 'assembly luggage' in the search bar - our product catalogue will show up.
5. Payment page session expiry time-limit
Our payment page has a timeout set at 15 mins per session by our payment gateway. If any user is on the payment page and clicks on "Pay Now' after 15 minutes, the CCavenue payment page will show a 'time out' message to the user. In this case, the payment process will need to be started afresh.
6. Only Indian bank origin credit cards can be used
Our payment gateway (CCavenue) accepts Indian origin credit cards issued by banks within India for online transactions. Foreign origin credit cards issued by banks outside India are not accepted currently.
7. No corporate offers or discount coupons available
There are no other coupons or corporate offers running on our website with respect to other banks or credit cards. So listed website prices are the best that we can offer.
8. GST Invoicing mandatory
GST Billing is mandatory - our prices include the relevant 18% taxes in all our invoicing.
9. Process to claim GST Input
To claim GST benefit on your order, please first complete the order on our website. Post that, please send us an email on firstname.lastname@example.org with your GST Number, and we will include it in the Invoice shared with you when the package is sent to your address. There is no separate placeholder for the GST number on our website while placing the order, so you will need to email us separately to have us include it in the invoice. In whichever invoices the GST Number is mentioned, we will be filing it with the government every month, so that GST input can be claimed at your end.
10. Discount coupon on checkout page
On our checkout page, there is a placeholder for discounts but that is for bulk corporate inquiries that we receive. For individual website customers, that placeholder can be ignored.